Shopping with us on-line is convenient and simple. If you have any questions or suggestions please contact us. yahoostore@healthfxamerica.com METHODS OF ORDERING Please take the time to fill out all information on the order form as clearly and completely as possible. Especially your email address which is important for confirmations and on-line support. Make a note of your order number for future reference. We accept the following credit cards: Visa, MasterCard, American Express and Discover. We also offer these order methods, to match your preference: Fax orders to: 1-605-845-7627 (24 hours) Mail orders to: HealthFX America One World Building 10 First Avenue East Mobridge, SD 57601 Telephone orders: Toll Free 888 803 9872 (24 hours) CUSTOMER SERVICE Customer Service is available at 888 803 9872 (24 hours) or click here to visit our Customer eService web site SHIPPING & HANDLING The expected ship date for the product ordered is posted on the web site and order form. Your credit card will be charged when the product is shipped. Shipping & handling is based on a per product basis and the shipping destination. The S&H charge will be automatically calculated and included in your on line order. The S&H charges are also shown below for your information: HealthMax Pro Multifunction Home Gym Continental U.S. - $89, Canada - $129, Alaska - $239 (air) Hawaii - $239 (air) Puerto Rico - $239 US Postal Service Parcel Post & International: Please email ( distribution@healthfxamerica.com) *Canadian customers and customers from other countries other than the US are subject to import taxes that are not included in the S&H charges. Tax Residents of the State of South Dakota will be billed 6% sales tax. The taxes will be calculated and shown on your oder form. Duties - Customs Information International customers may be subject to import duties and taxes, which are levied once the package reaches your country. These are not included in the S&H charges of HealthFX America. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from HealthFX America, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Orders from Canadian customers are normally shipped by UPS ground and UPS will collect the import fees and duties when the cartons are delivered. WARRANTY One Full Year - HealthFX products are warranted to be free of defects in original parts and workmanship at the time of purchase to the original owner. HealthFX guarantees that the product purchased will remain free of defects for one full year. While this guarantee is in effect HealthFX will repair or replace any defective or worn out parts without charge. This limited warranty excludes commercial or institutional usage and does not cover any defect caused by misuse, improper set up or alteration. All shipping costs are the responsibility of the customer. 3 Year Extended Warranty HealthFX also offers an extended warranty option to add an additional two years to the standard warranty for $49. Just select the option on the order form when you order the home gym. Lifetime Warranty on Resistance Cylinders The durable fluid power resistance cylinders have a lifetime warranty. RETURNS Unsatisfied with your purchase? HealthFX products come with a full 30 day money-back guarantee (less S&H). The item must be returned undamaged in the original carton with all original shipping materials to avoid any restocking fees. Please obtain a Return Authorization number prior to returning the product BILLING Credit cards are processed by HealthFX America. We accept all major credit cards. When a customer chooses a multi-payment plan, the total shipping and handling fees are charged with the first payment. PRIVACY POLICY The information submitted with your order or catalog request is kept strictly confidential and is intended for use only by HealthFX America for customer orders, product support and correspondence. TRADEMARKS HealthFX is a trademark of HealthFX America SoloFlex is a trademark of Soloflex, Inc. NordicFlex is a trademark of Icon Fitness